University Of Southern Nevada
UNIVERSITY OF SOUTHERN NEVADA
Technology Services for Faculty
NEVADA HELPDESK HOURS
Monday, 7:00 a.m. - 4:30 p.m.
Tuesday, 7:00 a.m. - 9:30 p.m.
Wednesday, 7:00 a.m. - 9:30 p.m.
Thursday, 7:00 a.m. - 9:30 p.m.
Friday, 7:00 a.m. - 4:30 p.m.
Saturday, 10:00 a.m. - 2:00 p.m.
Sunday, Closed
UTAH HELPDESK HOURS
Monday, 7:00 a.m. - 6:00 p.m.
Tuesday, 7:00 a.m. - 6:00 p.m.
Wednesday, 7:00 a.m. - 6:00 p.m.
Thursday, 7:00 a.m. - 6:00 p.m.
Friday, 7:00 a.m. - 5:00 p.m.
Saturday, Closed
Sunday, Closed
CHAT WITH A HELPDESK TECHNICIAN LIVE
USN Tech Services uses GoToAssist to chat and interact with you on your PC. Please note this service is available during office hours.
COMPUTER TRAINING & DEVELOPMENT
GROUP TRAINING: Group sessions on software titles such as Word and Powerpoint will be scheduled throughout the year for employees and students. Schedules will be posted on the Technology Services web page, in addition to broadcast emails announcing newly scheduled classes.
INDIVIDUAL TRAINING: Faculty, staff, and students may contact the help desk for a one-on-one training session on any college supported technology. These sessions offer you the opportunity to address specific questions about the technologies you use most. These are by appointment only, and must be scheduled in advance.
ONLINE TRAINING: There are a number of websites offering free online tutorials and other information on a variety of technologies. PLEASE NOTE - USN is in no way affiliated with the following online resources and are not responsible for the content therein. Some resources on these sites may be fee based and any purchases made are an agreement between you and that service provider. Our favorites are:
ACCEPTABLE USE POLICY
University of Southern Nevada Technology Resources (USNTR) are intended to support and enhance the academic mission and administrative functions of the university. This Acceptable Use Policy (AUP) states the rules and regulations regarding the use of these technologies.
DELL PURCHASE PROGRAM
The University of Southern Nevada is pleased to announce the Dell Purchase Program. Receive up to a 12% discount off Dell list prices! The Dell Purchase Program is available to all University of Southern Nevada students, faculty, and staff. This Purchase Program also offers the same promotions (free upgrades, etc.) that are offered on the Dell Website. Dell has also configured University recommended packages. Please see the Purchase Program website for more details.
All first year students in the College of Pharmacy and the College of Nursing participate in the Dell 1:1 Initiative, which provides a new laptop computer to students upon matriculation.